In the era of internet technology the access to banking services through digital channels continue to grow with the time. This is one of the buzz word in the current scenario especially in India that too after the major revolution in banking i.e. Demonetization. So these have alleged to be effective, trustworthy and informative. The implementation has evolved from the traditional method of banking by not bounding to any operational timing, the services can be offered at a miniscule cost, fund transfers can be made to any area without any outstation charges and may more.
With these, the security issue is at most concern for the customers/users, as they advised not to provide any account related information over the phone or unsecured emails. Based on the finding the @TheOfficialSBI has initiated a many efforts to create awareness on the safe usage of IT products and against the prevalence of digital banking frauds.
Customers must beware of fraudsters pretending to represent banks over phone, emails or any other social media platforms. ATM is one where customer frequently visits to withdraw money, check balance and others while doing this make sure to cover the PIN pad while you enter your PIN. And must avoid dodgy looking and stand alone ATM in low lit areas and Stick to ATMs that are physically installed in a bank premises.
The customers must be aware of the new kind of hacking i.e. Skimming and cloning, the thieves may install the skimming devices in the ATM machines, the skimming will capture the complete details of the inserted ATM card including the CVV number and that will be replicated with the method of cloning. So make sure to have an eye on the “CARD inserting area” must be glowing with twinkling lights and avoid withdrawing cash on the weekends, the thieves tend to install skimming devices on a weekend as when they know the bank won’t be open again for more than 24/48 hours.
While doing online payments customers will receive an email requesting to open a copy of payment notification. It will prompt you to login via the email attachment. When you open the attachment in the email, it will be redirected to a fake banking website. In an attempt to steal banking details will be requested to login. As soon as you enter your login details on the screen, it will redirect to a successfully logged out screen. The fraudsters will now be in a position to access your banking profile. So customers must avoid redirecting to unauthorized payment notification.
Without the support of the customers the bank alone cannot eradicate the scams under SAFE usage of I.T. Everyone must aware of the dark side of the technology must try to overcome it and must enjoy the Benefits of its usage and ease of operation by joining the #SbiComputerSecurityDay which will enrich the knowledge level of customer and would enhance towards safe usage of the IT products.